CANCOM Assistant
For the secure application of artificial intelligence in your company.
AI-based assistants for your company
Increase efficiency with artificial intelligence
What is "CANCOM Assistant"?
Your new workforce. Let the AI work for you.
CANCOM Assistant is a suite of AI assistants developed by CANCOM to support companies with the latest LLM technology (LLM stands for Large Language Model). From low-threshold access to knowledge to autonomous AI agents that take over entire tasks independently.
The AI solution enables companies to increase productivity and improve workflows based on existing data and processes. The CANCOM Assistant Suite serves here, for example, as a CompanyGPT or Agentic AI solution and provides your employees with sustainable support in their daily work.
The CANCOM Assistant Suite integrates seamlessly into existing systems and offers a set of scalable AI solutions for different areas through easily configurable agents and a modular design.
CANCOM Assistant differs from other AI solutions through individual customization and easy expansion. A modular system for your success.
Advantages of "CANCOM Assistant"
What you should know about CANCOM Assistant.
- Data sovereignty: CANCOM Assistant is hosted in a secure Azure environment within the EU, which supports data protection and compliance.
- Modular architecture: Customizable solution that responds flexibly to specific business requirements.
- Scalability: Easy expansion and integration of additional functions or data sources.
- Intuitive user interface: Offers SSO integration, a responsive design and stores chat histories for a seamless user experience.
- Easy customizability: Enables CI-compliant design and integration with MS Teams for a personalized user experience.
- Secure access to company knowledge*: Integrates company-owned data sources and makes knowledge available in a secure environment.
- Increased efficiency*: Automates processes and reduces time spent searching for knowledge and facilitates document access.
* Available in the Knowledge module
we transform for the better
CANCOM Assistant knowledge
What you should know about "CANCOM Assistant knowledge"!
The customized CompanyGPT solution - CANCOM Assistant knowledge
With CANCOM Assistant knowledge you get an AI solution that is specifically tailored to the requirements and needs of your company. Unlike generic platforms such as ChatGPT, knowledge offers knowledge offers the possibility to integrate company-specific data and knowledge into the AI to generate customized answers and solutions. This means that your internal processes and information can be used more efficiently to make decisions faster and increase productivity. Thanks to the adaptability of knowledge you can implement an AI that recognizes and solves your specific challenges - be it in customer service, data analysis or workflow automation. With a privacy-compliant and secure infrastructure that meets the requirements of the GDPR, you can be sure that your sensitive company data is protected.
Versatile use cases for your industry needs
With CANCOM Assistant knowledge you can cover a wide range of use cases in your company and exploit the full potential of AI. Whether in the area of customer support, where AI chatbots automate frequent requests and thus relieve the support team, or in data analysis, where large data sets can be evaluated and interpreted in the shortest possible time - the CompanyGPT solution offers you flexible application options. AI can also help with internal communication, searching through documents and providing relevant information on demand, which increases efficiency in meetings and projects. The ability to integrate company-specific data sources makes CANCOM Assistant knowledge a valuable tool that not only helps you to save time, but also to secure strategic competitive advantages.
- Include company knowledge: Centralizes internal company data and knowledge to provide information efficiently.
- Intelligent search and document summarization: Aggregates and summarizes information from different sources to provide answers quickly.
- Digital AI assistant: Supports employees as an AI-based assistant with specific tasks or general office activities.
- Customizable knowledge base: Enables the integration of own data sources and the creation of a company-owned knowledge basestandard connectors available.
- A wide range of use cases possible: internal company chatbots support various departments (e.g. IT support, HR, planning, customer service, etc.) with different functionalities.
- Customizable user interface: CI-compliant design, MS Teams integration and feedback option for continuous optimization.
we transform for the better
CANCOM Assistant private
What you should know about "CANCOM Assistant private"!
The general CompanyGPT solution - CANCOM Assistant private
With CANCOM Assistant private you get an AI solution with which you and your employees no longer have to worry about security. Unlike freely available and paid AI solutions on the Internet, CANCOM Assistant guarantees data protection. No input is used to train future models. The feedback provided is only available internally and is not used for any other purpose. Thanks to the data protection-compliant and secure infrastructure, which is GDPR-compliant, even sensitive customer and company data can be processed
Versatile use cases for your industry needs
With CANCOM Assistant private you can cover a large number of general use cases in your company and securely provide your employees with the latest technologies. Whether brainstorming, summarizing e-mails or proofreading - CANCOM Assistant private helps to increase the efficiency of employees and to leverage new potentials
5 steps to corporate AI
Generative AI roadmap
Identification of the fields of action of Generative AI for your company. Setup of governance for AI.
Use cases definition & development plan
Derivation of concrete use cases and creation of a development plan for implementation. (architecture, data situation, requirements,...)
Try & Buy
Proof-Of-Value
Use the CANCOM OpenAI toolkit to gain initial experience with your company's documents without any major investment risk, with a non-binding try & buy phase.
Development Minimum
Viable Product
Use the initial experience from the Try & Buy to develop a first useful MVP for your employees and customers.
The result
In a joint digitalization partnership, we continuously identify and develop new use cases that will lead your company to success with the support of Generative AI.
FAQs
The most frequently asked questions about CompanyGPT with CANCOM Assistant
- What is CANCOM Assistant?
CANCOM Assistants are AI-supported tools that help companies to optimize their processes. Depending on the module, different tasks in the company are automated or improved with the help of AI. This helps companies to become more efficient and productive.
- Who is CANCOM Assistant knowledge suitable for?
CANCOM Assistant knowledge is suitable for companies of all sizes that want to optimize internal processes and improve the accessibility of knowledge for employees through AI-supported tools.
- How does CANCOM Assistant protect my company's data?
CANCOM Assistant is hosted in an Azure environment within the EU and thus offers comprehensive data protection and security standards. Company data remains under full control and compliance.
- Can CANCOM Assistant be integrated into existing company systems?
Yes, CANCOM Assistant supports integration into common systems such as MS Teams and enables access to the company's own data sources via standard connectors.
- How does CANCOM Assistant support productivity?
CANCOM Assistant helps by automating knowledge retrieval and search processes, reducing the time spent searching for information and giving employees more time for more complex tasks.
- Does CANCOM Assistant offer personalization options?
Yes, CANCOM Assistant can be adapted to the company's corporate design, supports CI-compliant design and allows you to create your own chatbots and AI models.
- Can CANCOM Assistant be used for several departments?
Yes, CANCOM Assistant can be used for various use cases and departments, e.g. for IT support, HR onboarding or customer service. CANCOM Assistant knowledge acts as your CompanyGPT (or BusinessGPT) for internal company data.
- Why is CANCOM Assistant designed as an AI chatbot?
CANCOM Assistant is mostly designed as an AI chatbot to provide intuitive and low-threshold access to internal company knowledge. The AI assistant enables employees to ask specific questions and quickly access relevant information, increasing efficiency and productivity. Thanks to natural language processing, CANCOM Assistant is easy to use and can be deployed in a variety of departments and processes.
- Is there a charge for using CompanyGPT with CANCOM Assistant?
Yes, the AI technology for companies is a fee-based service. The fees include a basic license and infrastructure costs and vary depending on usage and the scope of data integration. It is important to note that not every individual user is licensed, but company licenses are issued.
- How flexible is the CANCOM Assistant-Suit in the event of changes?
CANCOM Assistant-Suite has a modular structure and enables flexible adaptations and extensions to respond to changing business requirements.
- Are there any training courses on the use of CANCOM Assistant?
Yes, CANCOM offers training courses and workshops to support employees in the optimal use of CANCOM Assistant and to develop specific use cases.
- What advantages does CANCOM Assistant offer compared to other solutions?
CANCOM Assistant offers data protection through European hosting, flexible customizability, modular scalability and the ability to securely integrate internal company data into generative AI processes.
- How long does the implementation of CANCOM Assistant take?
The implementation of CANCOM Assistant is quick and uncomplicated. The duration depends on the scope of the customizations, but it can usually be put into operation within a few weeks.
- Can CANCOM Assistant be adapted to the individual needs of my company?
Yes, the AI solution is fully customizable and can be adapted to a company's specific requirements and business processes thanks to its modular architecture.
- What support options are available for CANCOM Assistant?
CANCOM offers comprehensive support for CANCOM Assistant, including technical support, regular updates and further development options according to customer requirements.
- How does CANCOM Assistant help with the onboarding of new employees?
CANCOM Assistant knowledge offers a digital AI assistant that supports new staff during induction and can quickly answer questions about internal processes and guidelines.
- How does CANCOM Assistant knowledge relieve the burden on IT support?
By connecting internal and external knowledge sources, CANCOM Assistant knowledge can answer questions precisely and thus solve IT problems quickly and reliably.
- Can CANCOM Assistant help organize documents and knowledge?
Yes, CANCOM Assistant knowledge centralizes knowledge and offers intelligent search and summary functions to find information quickly and make it available in a structured form. Knowledge sources already in use can be connected.
- What security measures are integrated in CANCOM Assistant?
CANCOM Assistant is hosted in a secure Azure environment in the EU, is equipped with state-of-the-art security features, is regularly checked by security specialists and offers the possibility of SSO integration to ensure the security of the data.
- Is there a trial version of CANCOM Assistant available?
Yes, CANCOM offers a try & buy option that allows companies to test the AI platform and gain initial experience before a full implementation.
- Does CANCOM Assistant support multilingualism?
Yes, CANCOM Assistant can process multiple languages and therefore also offers international teams an optimal user experience.
- How often is CANCOM Assistant updated?
CANCOM Assistant is continuously developed and optimized to provide new functions and security improvements, regular updates are part of the service offering.
- Can CANCOM Assistant also be used for customer inquiries?
Yes, CANCOM Assistant can be used as a customer support bot and can answer simple, recurring questions automatically, reducing the workload of customer service staff.
- Is special hardware required to use CANCOM Assistant?
No, CANCOM Assistant is a cloud-based solution and requires no additional hardware; it can be used via the web interface or MS Teams on standard devices.
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