
AI assistant for your company
Increase efficiency with artificial intelligence
What is "CANCOM Assistant"?
Your new workforce. Let the AI work for you.
CANCOM Assistant is a suite of AI assistants developed by CANCOM to support companies with the latest LLM technology (LLM stands for Large Language Model). From low-threshold access to knowledge to autonomous AI agents that take over entire tasks independently.
The AI solution enables companies to increase productivity and improve workflows based on existing data and processes. The CANCOM Assistant Suite serves here, for example, as a CompanyGPT or Agentic AI solution and provides your employees with sustainable support in their daily work.
The CANCOM Assistant Suite integrates seamlessly into existing systems and offers a set of scalable AI solutions for different areas through easily configurable agents and a modular design.
CANCOM Assistant differs from other AI solutions through individual customization and easy expansion. A modular system for your success.
Advantages of "CANCOM Assistant"
What you should know about CANCOM Assistant.
- Data sovereignty: CANCOM Assistant is hosted in a secure Azure environment within the EU, which supports data protection and compliance.
- Modular architecture: Customizable solution that responds flexibly to specific business requirements.
- Scalability: Easy expansion and integration of additional functions or data sources.
- Intuitive user interface: Offers SSO integration, a responsive design and stores chat histories for a seamless user experience.
- Easy customizability: Enables CI-compliant design and integration with MS Teams for a personalized user experience.
- Secure access to company knowledge*: Integrates company-owned data sources and makes knowledge available in a secure environment.
- Increased efficiency*: Automates processes and reduces time spent searching for knowledge and facilitates document access.
* Available in the Knowledge module

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CANCOM Assistant knowledge
What you should know about "CANCOM Assistant knowledge"!
The customized CompanyGPT solution - CANCOM Assistant knowledge
With CANCOM Assistant knowledge you get an AI solution that is specifically tailored to the requirements and needs of your company. Unlike generic platforms such as ChatGPT, knowledge offers knowledge offers the possibility to integrate company-specific data and knowledge into the AI to generate customized answers and solutions. This means that your internal processes and information can be used more efficiently to make decisions faster and increase productivity. Thanks to the adaptability of knowledge you can implement an AI that recognizes and solves your specific challenges - be it in customer service, data analysis or workflow automation. With a privacy-compliant and secure infrastructure that meets the requirements of the GDPR, you can be sure that your sensitive company data is protected.
Versatile use cases for your industry needs
With CANCOM Assistant knowledge you can cover a wide range of use cases in your company and exploit the full potential of AI. Whether in the area of customer support, where AI chatbots automate frequent requests and thus relieve the support team, or in data analysis, where large data sets can be evaluated and interpreted in the shortest possible time - the CompanyGPT solution offers you flexible application options. AI can also help with internal communication, searching through documents and providing relevant information on demand, which increases efficiency in meetings and projects. The ability to integrate company-specific data sources makes CANCOM Assistant knowledge a valuable tool that not only helps you to save time, but also to secure strategic competitive advantages.
- Include company knowledge: Centralizes internal company data and knowledge to provide information efficiently.
- Intelligent search and document summarization: Aggregates and summarizes information from different sources to provide answers quickly.
- Digital AI assistant: Supports employees as an AI assistant with specific tasks or general office activities
- Customizable knowledge base: Allows you to integrate your own data sources and build your own company knowledge base.standard connectors available.
- Wide variety of use cases possible: internal company chatbots support different departments (e.g. IT support, HR, planning, customer service, etc.) with different functionalities.
- Customizable user interface: CI-compliant design, MS Teams integration and feedback option for continuous optimization.
Arrange a non-binding consultation appointment and receive further information about the CANCOM Assistant in a brief discussion.
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CANCOM Assistant private
What you should know about "CANCOM Assistant private"!
The general CompanyGPT solution - CANCOM Assistant private
With CANCOM Assistant private you get an AI solution with which you and your employees no longer have to worry about security. Unlike freely available and paid AI solutions on the Internet, CANCOM Assistant guarantees data protection. No input is used to train future models. The feedback provided is only available internally and is not used for any other purpose. Thanks to the data protection-compliant and secure infrastructure, which is GDPR-compliant, even sensitive customer and company data can be processed
Private AI solution for companies - tailored to your industry
With CANCOM Assistant private you can cover a large number of general use cases in your company and securely provide your employees with the latest technologies. Whether brainstorming, summarizing e-mails or proofreading - CANCOM Assistant private helps to increase the efficiency of employees and to leverage new potentials
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CANCOM Assistant document
What you should know about "CANCOM Assistant document"!
The flexible Intelligent Document Processing solution - CANCOM Assistant document
With CANCOM Assistant document, you get a powerful AI solution for automated document processing that is specifically tailored to the requirements of your company. While conventional systems often only use simple OCR technologies, CANCOM Assistant document enables the intelligent extraction, analysis and processing of business-relevant information from documents. This reduces manual activities, accelerates workflows and minimizes sources of error.
Thanks to the seamless integration into existing IT systems - such as ERP, CRM or DMS solutions - the entire document process can be efficiently automated. In addition, the data protection-compliant infrastructure ensures that your sensitive company data is processed securely in accordance with the GDPR.
Versatile use cases for your industry needs
With CANCOM Assistant document, you can optimize document processes in a wide range of business areas and exploit the full potential of Intelligent Document Processing. Whether in invoice processing, where documents are automatically read out and transferred to the ERP, or in the automated processing of incoming mail - the solution offers flexible application options. The ability to recognize and process a wide variety of document types and formats makes CANCOM Assistant document a decisive productivity booster for your company.
Core functions of CANCOM Assistant document
- Automatic document processing: Intelligent extraction and classification of data from invoices, contracts, forms and more.
- Inbox automation: Automatically captures documents, saves time and reduces errors through AI-powered intelligent capture and processing.
- Seamless integration: Connection to ERP, CRM or DMS systems for an end-to-end workflow.
- Versatile document formats: Supports PDFs, scanned documents, email attachments and structured data formats.
- Extract relevant content: Identifies key information such as amounts, contract details or customer data.
- Data protection and security: GDPR-compliant processing of your sensitive company data.
- Intuitive user interface: For human-in-the-loop to gain insight into the automated processing at any time and to be able to correct it if necessary.
5 steps to an AI assistant

Generative AI roadmap
Identification of the fields of action of Generative AI for your company. Setup of governance for AI.
Use cases definition & development plan
Derivation of concrete use cases and creation of a development plan for implementation. (architecture, data situation, requirements,...)
Try & Buy
Proof-Of-Value
Use the CANCOM OpenAI toolkit to gain initial experience with your company's documents without any major investment risk, with a non-binding try & buy phase.
Development Minimum
Viable Product
Use the initial experience from the Try & Buy to develop a first useful MVP for your employees and customers.
The result
In a joint digitalization partnership, we continuously identify and develop new use cases that will lead your company to success with the support of Generative AI.
FAQs
The most frequently asked questions about the AI assistant
- Who is CANCOM Assistant knowledge suitable for?
CANCOM Assistant knowledge is suitable for companies of all sizes that want to optimize internal processes and improve the accessibility of knowledge for employees through AI assistants.
- How does the AI assistant protect my company's data?
The AI assistant is hosted in an Azure environment within the EU and therefore offers comprehensive data protection and security standards. Company data remains under full control and compliance.
- Can the AI assistant be integrated into existing company systems?
Yes, the AI assistant supports integration into common systems such as MS Teams and enables access to the company's own data sources via standard connectors.
- Can the AI assistant be used for several departments?
Yes, the AI assistant can be used for various use cases and departments, e.g. for IT support, HR onboarding or customer service.
- What does an AI assistant cost?
The AI assistant includes fees for a basic license and infrastructure costs and vary depending on usage and the scope of data integration. It is important to note that not every individual user is licensed, but company licenses are issued.
- How long does it take to implement an AI assistant?
The AI assistant can be implemented quickly and easily. The duration depends on the scope of the adjustments, but it can usually be put into operation within a few weeks.
- Can the AI assistant be adapted to the individual needs of my company?
Yes, the AI assistant is fully customizable and can be adapted to a company's specific requirements and business processes thanks to its modular architecture.
- Can the AI assistant be tested free of charge?
Yes, CANCOM offers a try & buy option that allows companies to test the AI platform and gain initial experience before a full implementation.
- Is the AI assistant free of charge?
No, the AI assistant includes fees for a basic license and infrastructure costs and vary depending on usage and the scope of data integration.
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CANCOM Austria
Contact our experts today for a detailed consultation on the CANCOM Assistant