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Leading utilities and service providers such as Magenta or UPC manage large customer bases and assets with numerous features and provide services. This is exactly why CANCOM Converged Services, a subsidiary of CANCOM Austria, exists - the Austrian specialist for thedevelopment andimplementation ofconvergedIT servicesand IT solutions for the business processes of these customers in DACH and CEE.

What CANCOM Converged Services offers

  • an end-2-end portfolio from a single source
  • standardized, high-quality services
  • highest availability
  • Scalability
  • Service management: operation, administration and maintenance
  • Investment and future security through new business models
Close-up of a computer server that represents the IT infrastructure for critical network services.

The Trident Provisioning Platform (TPP) from CANCOM Austria is a convergent, microservice-based service activation platform. Specifically: Trident activatesservices forendcustomers,companies andindustrial components(OT devices) in complex, heterogeneous multi-vendor network and IT environments in a fully automated manner. In detail: Trident from CANCOM Austria ..

  • can be run "on premise" in the cloud or as SaaS
  • canactivateall customer devicesand services, completely independent of protocols, interfaces and/or access technologies
  • enables a fully comprehensive, seamlessly traceable product, customer and activation status
  • can provide sustainable support indigitizing existing business processesandautomating recurring work steps
  • can be equipped and expanded with numerous OTS (off the shelf) connectors
  • supports "self-healing"workflows (point-of-no-return, auto-complete, rollback, rollforward) to minimize any fallouts or manual interventions
  • provides complete KPI reporting
Yellow square with black arrows, symbolizes change of direction and flexibility in network processes.

The CANCOM Austria portfolio for smart utilities and service providers is the convincing answer to thecurrentdevelopments andpriorities in theenergysector.

  • Climate protection and alternative energies
  • Decentralization of the power supply
  • Power grids: intelligent and automated
  • Smart metering obligation
  • Energy business as the digital business of the future
  • Networks and data: highest demands on protection and security
  • rising costs and stricter E-Control guidelines
  • new models in energy storage
  • Peer-to-peer business models are becoming increasingly attractive
  • further networking and digitalization make us more vulnerable
Two men in safety vests and helmets inspect wind turbines outdoors.

The Smart Energy Management solution (SEM) solution from CANCOM enables energy distributors to operate their entire smart metering infrastructure efficiently. By automating energy metering and optimizing operational tasks in line with legislation, SEM improves overall efficiency and reliability.

Key features:

  • Metering Data Management and Meter Operation System: automation of metering processes.
  • Universal Head-End System (HES): Integrates DLMS smart meters from various manufacturers.
  • Key Management: Ensures maximum end-to-end security (DLMS Security Suite Level 2).
  • HW Security Module: Stores and manages confidential information such as keys and certificates within the secure infrastructure.
  • Flexible ICT infrastructure: Host applications either locally or as a service.
  • Expert services: Our experienced team of experts can customize your processes and configure the software.
  • Integration: Connection to legacy applications (e.g. SAP or SCADA) and external partners (e.g. market communication and energy data hubs).
High-voltage power lines and electricity pylons under a cloudy sky.

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Case Study

Unna

Optimized IT administration of Stadtwerke Unna with Allegro Packets. For network management, administration of external service providers and monitoring.

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Case Study

Vorarlberger Energienetze GmbH

Comprehensive smart meter solution including delivery, implementation and maintenance of the smart energy management system developed in-house.

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