Smart Energy Management

The SEM-Suite was developed by CANCOM Austria to remotely read and configure digital electricity, gas, water and heating/cooling meters regardless of manufacturer, type and communication technology.

The meter data received in the SEM suite is checked for plausibility, stored in historicized form and processed in order to pass it on to higher-level systems (e.g. billing and customer portals). The modern user interface enables maximum convenience and offers many tools to support the smooth operation of a smart meter system, such as ...

• Dashboards
• Reports
• Alarm functions

Smart meters are the basis for smart grids - the intelligent electricity network of the future, which will ensure such important components as decentralized renewable energies, e-mobility and the necessary load distribution. The Electricity Directive in the third EU internal market package calls for the introduction of "intelligent metering systems" - smart meters - for all consumers. Despite this, numerous business processes in the energy supplier/grid operator environment are still handled manually and are correspondingly cost-intensive. For this reason, the energy sector is currently undergoing a radical change and, driven by the introduction of smart meters, a wide range of business processes are being digitalized.

One of the key components for digitizing these business processes is the CANCOM Austria SEM Suite, which acts as a central data hub and receives, processes and forwards data from a wide variety of systems (billing, SAP, customer portals, smart meters, etc.).

The modular architecture allows the flexible integration of different SEM systems:

SEM is the central management tool for smart meter environments to monitor system and business processes, detect errors and rectify them as quickly as possible. Grid operators benefit from the introduction of smart metering primarily through efficiency gains in grid operations, particularly in time-consuming processes such as meter reading, billing, relocations and the handling of system start-ups or shutdowns.

• extensive E2E process expertise - from the meter to the billing system, including technical use cases
• extensive experience with inhomogeneous landscapes (different meter manufacturers, different system software, different companion standards)