Spitch and K-Businesscom AG Switzerland enter into a strategic partnership.

Zurich, June 2023 - Spitch, the leading Swiss developer and provider of AI-based voice and text dialog systems, and K-Businesscom AG Switzerland, a leading provider of communication solutions, have entered into a strategic partnership. This alliance combines the strengths of both companies to provide customers with an even better experience and more powerful solutions.

The collaboration between K-Businesscom AG Switzerland and Spitch will enable companies to optimize their communication and customer service through the use of advanced voicebot technology and artificial intelligence. With this partnership, both companies will continue to push the boundaries of traditional communication solutions and set new standards.

"We are thrilled to be working with Spitch," says Emil Friedauer, CEO of K-Businesscom AG Switzerland. "Their expertise in voicebot and AI technologies perfectly complements our own strengths. By working together, we can now offer our customers an even more comprehensive range of communication solutions."

Stephan Fehlmann, Country Manager DACH at Spitch, adds: "Our market success in recent years is due in no small part to our alliances with top-class partners. They play a key role in positioning our market-leading solutions. The strategic partnership with K-Businesscom AG Switzerland is a further link in this increasingly strong chain. It enables us to make our state-of-the-art technologies as well as our experience and many years of expertise available to an extended range of customers. We look forward to working together to develop new and innovative solutions that will revolutionize customer service."

the collaboration between Spitch AG and K-Businesscom AG Switzerland marks an important milestone for both companies and represents their commitment to continuously develop innovative and effective solutions for their customers.

About K-Businesscom AG Switzerland

is part of the K-Businesscom AG Group based in Vienna and addresses healthcare institutions as well as companies of different sizes and industries - including the financial services sector - with its innovative solutions.

Since June 2023, K-Businesscom AG, as a member of CANCOM Group, has been a significant part of an international Leading Digital Transformation Partner with over 5,600 employees at around 80 locations and a key player in the DACH region. With many years of expertise in technology and certified know-how in collaboration, network and IT technology, KBC acts as a consultant, implementation partner, managed service partner and digital business engineer. Combined with technologies and services from numerous international manufacturers such as Cisco, Microsoft, HPE and AWS. The company also develops its own software solutions and platforms for new business models with its customers. As digital makers, KBC employees always think end-to-end. Thanks to its Kapsch roots, K-Businesscom combines 130 years of innovative strength with experience as a market leader for network, data, IT, security, collaboration and managed services. The Cyber Defense Center provides 24/7 protection against cyber attacks and KBC designs cloud transformation, smart spaces and hybrid offices. K-Businesscom employees are convinced that digital technologies can create value, protect the environment and improve our standard of living. With its digitalization expertise, KBC therefore wants to make a significant contribution to promoting the European data economy in the coming years.

K-Businesscom AG FY 22/23: around 520 million euros, 1,622 employees

CANCOM Group FY 2022: 1.3 billion euros, 4,000 employees

About Spitch

The Swiss company Spitch AG, with a presence in numerous European countries and North America, is a leading developer and provider of voice and text dialog systems for companies and public authorities. Spitch systems not only understand words and sentences, but also the meaning of what is being said. To this end, Spitch relies on software developed in-house that combines Natural Language Processing (NLP), Artificial Intelligence (AI) and Machine Learning (ML). Depending on requirements, different modules are combined into a customer-specific solution based on a uniform omnichannel platform. Spitch systems work in well-known call and contact centers, banks and insurance companies, telecommunications companies, the automotive and transport industries, the healthcare sector and the public sector. More than 50 million interactions were handled via Spitch systems in 2021 and the growth continues. www.spitch.ch

Press contact

spitch AG

Carmen Keller
Marketing and Communication Manager DACH
Spitch AG
Kreuzstrasse 54,C-H-8008 Zurich
carmen.keller@spitch.ch
Phone + 41 44 542 82 66
Mobile +41 79 371 70 95
www.spitch.ch

Stephan Ging
Chief Sales Officer
K-Businesscom AG
Fürstenlandstrasse 41
CH-9000 St.Gallen
Phone +41 (0) 58 400 00 00
mail: stephan.ging@k-business.com
web: www.k-business.com/de-ch