Scheucher wood industry
Scheucher Holzindustrie?
Scheucher has been successful in the wood business since its beginnings as a sawmill more than 100 years ago. The core areas of the Styrian company are interior design and floor laying. Scheucher stands for the highest parquet and quality of life from nature, contemporary design and innovation. Scheucher products meet the world's highest standards for sustainability and zero emissions, are subject to continuous internal and external testing and have multiple certifications.
CANCOM Austria emerged from K-Businesscom (formerly Kapsch BusinessCom) at the beginning of 2024. The following case study was written before that and therefore the text was left in the original version.
Business Challenge
The customer experience was to be optimized and customer relationships raised to a new level with a redesigned customer portal. This also includes the role- and legally compliant provision of images and data.
Solution
Azure Data Storage technology is the ideal solution for large data volumes and image data storage. With the freely available Azure Storage Explorer, data and images from various sources can be managed stringently and securely for Scheucher as well as for customers and partners. Media- and location-independent access to the data is secured by a powerful, role-based access control system, and data protection and data security requirements are consistently met.
Services
- Introduction to the Azure portal
- Development of the concept for the initial data structure
- Setting up the basic network and infrastructure components of Azure
- Onboarding Azure Storage: selecting the right storage technology
- Development and setup of the authorization structure
Technology
Microsoft Azure Storage
Value
- Covering the entire value chain for end customers, agents, distributors, service partners, service technicians and employees
- Quick overview, secure data access, positive user experience
- Scalable solution with state-of-the-art technology
- Lower costs, payment only for required resources
- Customer service with rapid availability of information and support
- Increased efficiency
- Improved transparency
- Customer satisfaction through new services
- Development of new markets and customer segments