Knives Hungary
Messer Hungary has digitized its maintenance processes with Workheld.manual and paper-based processes were replaced by an intuitive, digital solution. This led to improved efficiency, real-time communication and reduced administrative work.
Who is
Messer Group?
Messer Group?
Messer Group is one of the world's leading companies for industrial gases and supplies industries such as metal processing, food production and healthcare. Messer Hungary plays a central role in the supply of industrial gases in Hungary and is committed to the highest standards of maintenance and service.
Business challenge
Before implementing Workheld, Messer Hungary relied on manual or semi-digital maintenance processes. The biggest challenges were:
- Inefficient management of maintenance orders and documentation
- No real-time updates on maintenance tasks
- Delayed communication between technicians and coordinators
- Difficult tracking and reporting
- High administrative effort and increased susceptibility to errors
Solution
Workheld was introduced as a digital maintenance management platform. The solution enables
- Digital recording and management of maintenance orders
- Real-time communication between technicians and coordinators
- Efficient tracking and reporting
- User-friendly, multilingual user interface
- Flexible adaptation to Messer Hungary's specific requirements
Services
- Implementation consulting
- Customizing and integration into existing systems
- Training for technicians and coordinators
- Continuous support and optimization
Technology
Workheld Flow included:
- Cloud-based maintenance management platform
- Mobile application for technicians
- Integration into existing IT systems from Messer Hungary
Methods
- Agile implementation with iterative improvements
- User workshops for requirements analysis
- Test phase with continuous feedback
- Phased introduction with final go-live
Value
- 100% digital maintenance processes - reduction of paperwork and manual errors
- Faster response times - thanks to real-time communication between technicians and coordinators
- Reduced downtime - More efficient maintenance planning and resource allocation
- Increased productivity - Less administrative work, more focus on core activities