Health Burgenland

CANCOM supplied a high-availability 5G-based communication system for four hospitals and the headquarters of Gesundheit Burgenland. The modern 5G end devices are used for voice communication and replace outdated DECT technology. In addition, the private 5G network in combination with the supplied Android end devices forms the basis for any kind of future digitalization of work processes in the hospital.

Who is
Gesundheit Burgenland?

Gesundheit Burgenland is the largest healthcare provider in Burgenland. Gesundheit Burgenland offers a well-coordinated range of services at four locations. There are five general public hospitals in Burgenland. Four of these are owned by the state or the Burgenland state holding company: the clinics in Kittsee, Oberpullendorf, Oberwart and Güssing. They have been under the umbrella of Gesundheit Burgenland - Burgenländische Krankenanstalten GmbH since 1993.

Business Challenge

The existing telecommunications network in all of Gesundheit Burgenland's hospitals was to be modernized using new, innovative technology.

Instead of DECT, a modern 5G campus network was set up at 5 locations and will now be operated for 10 years.

In the event of complete isolation of the hospital site - without any connection to the outside or to another hospital site - the telephone function including telephone book, an attendant workstation and the integrated alarm system can be maintained independently via the existing alarm server.

Solution

5 independent, networked telecommunications systems
Telecommunications network consisting of several redundant Mitel private branch exchanges (PABX)
Radio Access Network (RAN, antennas and base station technology) from Magenta:
Planning and setup of the systems at the 5 locations
Approx. 1,000 professional Android-based end devices
CANCOM Monitoring Platform (CMP): Monitoring platform to fully monitor the status of the system.
CANCOM Alarm Server and CMP-Alarm App
CANCOM phone book app to enable extensive search of contacts in the company
Management of end devices via Intune Mobile Device Management (MDM) as a managed service

Services

Project management
System integration
System testing - ensuring end-to-end functionality
Software development
Financing
5G radio network planning and construction
Management Intune MDM
On-site services
Portal service for end users

Technology

5G Core and RAN
Mitel SIP PABX
Intune MDM
Android end devices from Zebra
CMP (CANCOM Monitoring Platform)
Android application

Value

Every employee receives a standardized, modern Android-based end device
In addition to voice services, employees can use modern, Android-based applications
Alarm messages are delivered securely via the integrated alarm app
CANCOM takes full responsibility for installation and operation

With this solution, we have also prepared ourselves for future requirements - in internal communication, for new digital workflows and processes and apps that could be used in the hospital. It is conceivable that the entire logistics process, from patient transport to medication delivery, will be handled by the new system in future.

Engineer Harald Binder

Director IT, Gesundheit Burgenland