Meraki as a Service
With the Meraki cloud network platform, you can meet constantly changing IT requirements. Robust APIs, an uncomplicated monitoring dashboard and versatile applications provide support for all changes and projects.
Simplicity
- Centralized management for all platforms: Firewalls, switches, access points, cams, sensors
- Automatic security and firmware updates
- Multiple organizations or units in one interface with search function
Visibility
- Application visualization
- Live topology
Live status & monitoring
Scalability
- Reproducible solutions - templates
- Zero touch deployment, fast rollout
- APIs (interfaces) for third-party systems
With Meraki-as-a-Service we offer you
Remote analysis and diagnosis of faults via remote access (Remote)
We ensure rapid troubleshooting by highly qualified CANCOM technicians via remote access (optionally on-site).
On-site service
(Onsite)
Installation and maintenance of technical components on site.
Carrying out software updates as part of troubleshooting
We make sure that your platform is always up to date.
Procurement of spare parts and replacement devices incl. replacement service (RMA)
We clarify defective components with the manufacturer (RMA) and organize the acceptance and processing of repairs.
Making standard configuration changes via remote access
Our experts carry out a defined number of configuration changes (standard changes) via remote access. (Adaptation of parameters on systems or system components)
Rollout of patches to systems and system components
You do not need your own resources to observe the defined patch cycles and carry out rollouts
Meraki in action
Our service structure
- 7 branches with more than 700 technicians in Austria
- 2-tier support concept: 1st-level service desk
and 2nd-level specialists - 24/7 on-call service by 2nd-level technicians
with 3rd-level support from the manufacturer (if required) - Over 70 CMNA-certified technicians
(Certified Meraki Networking Associate)
Interested in Meraki-as-a-Service? Leave your contact details here - we will get back to you!
